BYD Financial Services appoints Paul Macey as head of operations to drive finance growth

New financial services lead announced

BYD Australia and New Zealand has appointed Paul Macey as head of operations for its financial services business, with plans to expand the team and strengthen finance and insurance offerings across its dealer network. The appointment was reported by AutoTalk Australia and, in a separate report by Neil Dowling, GoAutoNews Premium, with Macey announcing the move on LinkedIn and outlining plans to develop financial services into a competitive advantage for the Chinese vehicle manufacturer. ¹²

His stated focus includes simplifying financial products, developing sales campaigns, improving customer retention and strengthening insurance and tertiary product offerings. "My focus is clear: build Financial Services into a genuine competitive advantage for customers and dealers, helping make it easier for customers to choose, buy and stay with BYD," Macey said, as quoted by AutoTalk Australia. He added that the strategy would involve closer collaboration with dealers and strategic partners to improve the customer experience. ¹

GoAutoNews Premium reported that Macey will be responsible for building the business into that competitive advantage and that he sees BYD's sales momentum and growth ambitions as an opportunity for its finance arm. "The brand has incredible momentum, and the organisation has an impressive sales culture with a clear ambition to do things differently," Macey said in remarks reported by GoAutoNews Premium, adding that he was "grateful for the warm welcome so far". ²

Background in premium automotive finance

GoAutoNews Premium reports that Macey joined BYD Financial Services from LSH Auto Australia, where he was head of strategy and financial services. Before that, he spent six years with Mercedes-Benz Financial Services Australia, most recently as head of sales and marketing, giving him a background in finance operations at established premium brands. ²

Macey is quoted by GoAutoNews Premium saying that, in the new role, he is charged with ensuring products and services are "simple and accessible, continuing to develop campaigns that drive vehicle sales and customer retention, strengthening our insurance and tertiary offerings, and working closely with our dealer and strategic partners to create a seamless customer experience". That account is consistent with the focus areas AutoTalk Australia reported for the role. ²¹

Recruiting across credit operations and compliance

As part of the expansion, BYD is recruiting staff across credit operations, compliance, dealer performance and financial product development, according to AutoTalk Australia. The company is seeking expertise in credit assessment, serviceability models, responsible manager requirements, collections and day-to-day credit operations, along with specialists capable of supporting dealer performance across its expanding network. ¹

"We're expanding the team and expertise to support this next stage, with opportunities across credit operations and compliance," Macey said. GoAutoNews Premium carries the same expansion detail, quoting him citing "practical expertise in serviceability models, credit assessment, responsible manager requirements, delegation of authority, collections, and day-to-day credit operations", as well as people who can "drive dealer performance and enable execution across a high-volume, expansive dealer network". ¹²

Built on the Allied Credit partnership

The appointment sits within the white-label finance partnership announced in July 2026, under which Allied Credit was appointed as the finance partner for BYD Australia and its premium brand DENZA, operating as BYD Financial Services and DENZA Financial Services. The partners' announcement stated the program is designed to support stronger customer conversion at the point of sale, with rapid credit decisioning, intuitive workflows and support from Allied Credit's national sales and credit teams, delivered through its Lightning originations platform. ³

BYD Australia chief operating officer Stephen Collins said at the time that the partnership would let the company offer finance solutions aligned to the needs of both its dealer network and customers across the BYD and DENZA brands. Allied Credit chief executive Jon Moodie said the deal created "a large, scalable platform across retail, wholesale and commercial channels", reinforcing the financier's position in white-label automotive finance. ³

The partnership announcement also noted that BYD had delivered a record 18,881 battery electric and super hybrid vehicles in Australia in June, which the partners presented as context for bringing finance in-house under a dedicated brand. Allied Credit describes itself as a privately owned Australian finance company established in 2010 with more than $6.5 billion in assets under management, providing retail, commercial and floorplan finance to manufacturers, dealers and brokers. ³⁴

Allied Credit's own leadership has also been strengthening during this expansion phase. The company announced in June 2026 that Mark Shanahan had been appointed chief financial officer, having joined in an interim capacity in May, bringing more than 30 years' experience across banking, insurance and funds management, including a previous role as Group CFO of ASX-listed AUB Group. ⁴